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New Year #3

In the course of a calendar year there are actually three “new years” we all experience.

One is January 1st. Fairly universal, unless you follow a unique religious calendar.

The second is your birthday. That day marks your own personal new year.

The third is the start of the school year, even, if you are like me, for whom school ended a quarter century ago.

But no matter how long ago your last “first day of school” was, every September still marks the beginning of a new year. Perhaps it’s your child starting school or your niece off to Western (like mine is) or a neighbour’s child entering their last year of secondary school. We all feel the start of the new school year.

The roads are busier. Our meeting agendas even busier. Even TV schedules are packed with the new fall shows.

There is no escaping it. September is the start of a new year.

But don’t fear. Let’s take advantage of it. Let’s use it to motivate us, inspire us, refresh us. Set some school-year resolutions. Take advantage of the fact that everyone is hungry to get stuff done, meet Q4 targets, get a head start on 2014.

So Happy New Year. Feel free to have a little party, some bubbly, a celebration. Nothing better than a perceived clean slate to get the engines fired up!

Workcations Don’t Work

Last summer I was pretty proud of myself. I took two weeks off and only sent four work-related emails. Of course the London Olympics were a serious distraction from the office rote.

Stupidly when I embarked on this vacay, I actually expected to work. The theory of this hot air balloon burst quickly when I crashed into this old world time warp called Spain. Since swapping the chaotic romance of Barcelona for the organized tranquility of Montreux, Switzerland…the work time hasn’t increased. But my productivity has…and today while yodelling down the mountain, I decided to share my epiphanies with you.

#1. Mark the hypocrite says don’t work on vacation, but if you feel the pressure to be available, then:

# 2. Take twenty minutes in the morning to work and no more. You will be horrified you can actually do everything that’s truly important in way less than the hours of candle burning you normally incur!

# 3. Email at the best of times is horribly misused. When you are away you realize how much so. Convince your team to use email as a data transmitter, not a conversation enabler, and your inbox will shrink.

# 4. Use the twenty-four hour rule. On home soil, this applies when you’re about to send an angry email. But when you are away, delaying all will allow you to edit your replies so they are divinely surgical.

# 5. Mull. Meditate. Ponder. Never do we have enough daylight hours to think. What better time to teach yourself new techniques.

Smile for the camera, it doesn’t know you’re working!

No Siesta

Can being on holiday really be this exhausting?

I didn’t get up until 8:22 today and I’m still fried. Trying to adapt to this time-warped Spanish way of life is taking its toll. As a man who prides himself on his nocturnal stamina, I’m a bit humbled.

Our situ is straightforward. We are about to complete a relaxing stint in the north of Spain. San Sebastián to be exact. It’s a legendary summer destination that puts a premium on massive beaches, swanky shopping, and endless restaurants, tapas bars, and cafes.

It’s not quaint. It’s teeming with people. But it has an ancient charm and a romantic pull that’s hard to describe. I said I wished we could stay for two weeks here and my twelve year old countered with “forever”. So it’s worth going.

But if I stayed two weeks I’m not sure I would make it. We’ve been eating lunch in the late aft and getting home from dinner after eleven. I can’t imagine being here sans kids and firing up for bar hopping at 2:00 AM per the local custom! But lots of people are.

I examine every face I encounter the next day. How late did you stay out? How does a two-hour siesta tide you over? What magic gene do you have that I lack?

Tomorrow we leave Basque Country for Barcelona. I’ve got four more days to get my act together or my name will be the subject of local ridicule.

This vacation stuff is hard work.

Vacation Alert

So sorry, I know I should have told you sooner. But I am going on vacation today!

Yes, bad form on me not to tell you sooner. It wasn’t like I was trying to sneak out or anything, but it would be embarrassing when you call and all you get is some faux Spanish voice mail message. (You guessed it, going to Spain… and then Switzerland!) So here is my official vacation notice.

If you had been in my office, you wouldn’t have needed the official alert. You could have figured out something was up from my seesaw mood swings. Do you get this before a break?

One moment you are happy as a clam. Dreaming of the beaches, the food, the mountain hikes. The next you are steamed as a mussel. Panicked about meetings, deadlines, new business opportunities.

Does your mind do a mental flip-flop between tapas and timesheets, boarding passes and board meetings, seaside concerts and contact reports?

Do you feel like that boarding call will never come soon enough or do you stress about only having three hours left to crush your to-do list?

Think I am in the latter camp. But at least my TD list just went down by a one count. Write my weekly blog? Check!

Wish me a good vacay people!

One Chin-up at a Time

I can’t do ten chin-ups. I can’t do five. I can’t even do three.

But I can do one. Two in fact.

How do I know? I saw a guy do twenty or so at my gym this week. So I gamely took a try right after. I did one. And fell. To my knees.

Pathetic? Yes. Discouraged? Slightly. Resolved? Absolutely!

Fiercely resolved, that I am going to get to ten some day. One at a time.

So that was day one, chin-up one. The second day I tried, I did two. Today at the gym I am aiming for…..you guessed it! Un, deux, trois!!!

One at a time. It’s a new lesson this old cat is remembering about life. When surrounded by problems at work or in any situation, you can’t solve everything at once. Where do you start? Well make a list and then start with #1. Know where the list stops, “begin with the end in mind”, Steven Covey reminds us. But don’t take on the entire list all at once.

Every day in my company I have a little number in my head. It’s how much I hope we “sell” that day. I don’t share that number with anyone. But I know. It’s my one chin-up. If I worry too much about tomorrow’s number or next Tuesday’s, I flounder. My day becomes a complete disarray.

So keep life simple. You can’t do two chin-ups, until you have done one.

The Most Important Meeting of Your Day

Don’t be fooled. The most important meetings aren’t the entries in your agenda today.

The 8:30 AM conference call with the sales team. The 10:00 AM budget re-draft with your boss. The networking lunch. The 3:00 PM metrics presentation. The 5:15 check-in with a new employee. The 6:00 PM call to the West Coast HQ of your largest customer.

They are all important. They are all vital. They all require preparation galore. But…

But the actual meeting pales with the “meeting after the meeting.” Here’s why.

# 1. YOU often aren’t in the meeting after the meeting. Whether it’s your boss, your clients, or your staff…you were left off the guest list. Because the MATM is usually held secretly, at a new location, quite often electronically…but rarely with your presence. Scary? It can be. Because you are no longer present to shape the dialogue and ensure your point of view is well represented. It’s now left to interpretation, which could be good…or bad.

# 2. Depending on the outcome of this meeting, the impact of your scripted meeting will soon have a new scorecard. In direct terms you need this meeting to be more effectual than the scripted meeting if you hope the mandate you established gets carried out with zeal. We have all heard from Debby Downer, sometime after the scripted meeting, that despite their head nod to the formal conversation, they really had no intent to follow through with their commitment.

# 3. You didn’t plan for the meeting after the meeting. You were naturally well prepared for the scripted meeting. Tight agenda. Sharp presentation materials. Detailed budgets. But did you think about where your materials, words, and discussion would travel in the next 24 hours? Did you project who, beyond the live/dialed-in meeting attendees, would virtually be part of the extended conversation? Did you forecast the agendas of the various stakeholders and what fires they would light within seconds of smile f’ing you out of the room?

Since I know you are reading this while you actually are in a meeting, you cheater, I am glad I caught you at a timely moment. Look up from your tablet and scan the room. Tally up who you think will be meeting with whom. Project what their mood and motives will be. Speculate how this is going to impact you. Then load up your verbal cannon and lob a few proactive comments on the table to preemept the chatter.

If you really want to be ballsy, why not let the room know you are in on their secret and you too plan to have a meeting…after the meeting!

Unity

I almost blew it.

A friend suggested I watch a video of a young man’s TedEx talk. Told me the presenter should be our feature keynote at the Canadian Sponsorship Forum.

Don’t know why, but I had little interest. Maybe it was because all I heard, saw, interpreted was that the speaker was a break dancer.

Thankfully someone on my team watched the video. I should say someones. It spread quickly among a few key influencers. They pulled me by the ear and I watched. Hmm. Me be wrong. Let’s invite him to speak. I didn’t slot him as our closing keynote. Cause I was still being stupid. But he got a prime speaking slot.

He didn’t speak at CSF. He wove magic. He cast a spell. He left me in a trance.

But don’t be fooled. Doing an awesome speech doesn’t mean you’re talented at anything but speaking. But he did do it while breaking, at times elevated on just one arm, at other times hosting fellow dancers on the stage. But, but, but…was he authentic?

Last weekend the trial was held. I got a chance to see the same speaker in action and attend his organization’s marquee event. The Unity Festival.

Bottom line. This man is what he says he is. His project does what it says it does.

The charity is UNITY. Its mission is fostering success in youth through avenues they entrust: music, dance, art.

The messiah is Michael Prosserman. Aka Bboy Piecez.

He is the founder, leader, and inspiration of Unity. Seeing him in action, seeing the talent he curated, the audience he attracted, the engagement with young and old alike. I now knew. He is what he says.

Don’t make my mistake and ignore him. Because Mike Prosserman is going to change our country.

Ghost of Paignton House

Spent the weekend at The Rosseau in Muskoka, a JW Marriott brand property.

Their tag line is “nature on your terms.” Well when I got my bill I thought it was closer to “nature on a 36-month lease”…because that’s the term I will need to pay it down.

If you call four pools, three restaurants, half dozen elevators, and a golf cart shuttle service “nature”, then I guess they are right. This place is l-l-l-large. Dominates the skyline, overpowers the shoreline, and destroyed the sightlines for more than just one cottage. But truthfully… I loved it. Oh hippo-hypocrite that I am.

But one thing bothered me. I used to work “there” and nobody cared. See, back in the day, the same acreage on Lake Rosseau was home to Paignton House. A lovely wee conference and family resort, that was also affectionately known as a poor man’s Clevelands House. I have blogged about Paignton before. One of the Paignton traditions I loved was the hanging of the past staff photos in the lobby. When I last stepped into Paignton in the late ’90s…my 1984 & 1985 photos were still hung proudly. Fast forward to 2013 and no longer.

So I started asking questions. I asked my waitress. I asked my bartender. I asked the pool staff. No one knew where the photos were. No one knew about Paignton House. No one knew me!

I was reduced to being the ghost of Paignton past. How distressing. I needed someone to tell my stories to… like when our cabin neighbour “Jacque” (who wasn’t French, but was from Sault Ste. Marie so the racist handle stuck), was peeing into his overflowing toilet one night while straddling the basin with his feet wedged into the wall studs. There he was wedged, with the door wide open for all of us partying staff to see as he somehow rationalized adding fluid to an Alberta-like flow.

No one was ready to hear about my over-sized bunkmate who snored so loudly that my roomie Rosie & I went Muhammad Ali on him every night and still couldn’t beat him into silence. There were no takers for the tales that only a nineteen year old could dream of and those that didn’t happen I made up anyway.

Cottage parties. Staff hookups. Guest-staff hookups. Guest-guest hookups. Drunken bar managers emceeing an evening show (who was that?). The scary staff food. The carpools to the liquor store. The local couple who got drunk in my bar and fought every Sunday. The cottage couple who did the same on Tuesdays. The rich staffer with the Camaro and his harem of waitresses from our dining room. The rich staffer who quits after five weeks, because why work when you can party. The rich staffer’s groupie who followed the harem into the parties carrying the cooler of Malibu rum and beer. (Hey, I was darn good at carrying that cooler!)

I think the Rosseau needs to write some briefing notes for the staff enfants! I can’t be the first ghost to show up. It was the time of my life, or at least that’s the line we stole from the movie Dirty Dancing. I should have been provided an audience to hear about it!

Cabin Fever

I bet you wish you were at summer camp right now.

No parents. No teachers. No books. No piano lessons. No chores. No sisters. No dishes. No teeth to clean. Well hopefully my kids are cleaning their teeth.

Camp isn’t reality.

Your teacher is replaced by a counselor, barely ten years older than you. Every word he says is god-like. Just cause he’s a teenager and you are…ten.

Your parents are replaced by the camp director. He is the guy who couldn’t figure out what life after camp looked like, so he followed his heart and made his cabin his home.

Your classmates are replaced by cabin mates. When they aren’t hanging you from the top bunk by your underwear, they are your new can’t-live-without best friends. At least for two weeks anyway.

Your mom’s cooking is replaced by someone else’s mom’s cooking. At first the food tastes great, but when breakfast on Day 4 is clearly hashed up leftovers from dinner on Day 2, you wonder hopefully how much ketchup the camp has in stock.

Your showers are replaced by swim tests in icy lakes. Your chores replaced by cabin cleanup and the discovery of smuggled candy gone sour. Your music lessons replaced by camp sing-alongs featuring the waterski instructor cum David Myles wannabe who knows that either role is great girl-bait.

Your days are going too fast and soon you will be headed home. Too soon you will be too old for camp and some day you will be chained to some corporate desk, reading some corporate guy’s blog, painfully reminding you of joyful Julys gone by, and essentially infecting you with cabin fever.

Hats off to the Stampede!

I have an ache inside me today that you may not understand.

It’s an emptiness. A longing. A pining for something beloved.

Yes world, it’s the first weekend of July and I am not going to make it to the 2013 Calgary Stampede. It’s not news the Stampede is my favourite event of the year. It’s also not news that whether I had ten days of intense work or a one-day site check, I regularly made the event a key part of my travel calendar. And when work wouldn’t comply, I made it the destination for my buddy’s birthday trip.

Once the Stampede gets inside you it never escapes. You don’t want it to. The Stampede is civic pride, prairie skies, welcoming strangers, limitless parties, living heritage, and unparalleled volunteers.

It’s an event where experiential marketers relish the experiences they can create. Where networking is supercharged. Where sponsorship truly is sponsorship.

Authenticity is a cliche, except when it’s spelt Calgary Stampede.

Ironically I had reconciled myself to not going when I made the call a month ago. But then calamity struck. The floods. The damage. The turmoil. Yet as the waters subsided, stories arose from my friends in the West of a community rallying together.

The anticipation for this salvaged Stampede may ironically match that of the milestone 100th anniversary edition of 2012. So while I can’t be there to raise a toast to the perseverance of the hundreds of men and women who ensured this year’s event will happen, I can issue an electronic salute to them.

In true Stampede spirit, a white hat for all of them!