Mirren Mashup

Attending a New Business conference isn’t something you usually tell your loyal clients about.

But without the aid of an alias I crossed the border last week and attended Mirren Live in New York. Clearly I haven’t learned any lessons on discretion in this area, because I am now going to share my key learnings in this blog, which by my last check is read by many of our clients.

While there wasn’t a client in sight among the 300+ attendees, there were insights and inspirations that resonated so loudly with me I think they are worth sharing with all participants in my marketing ecosystem: staff, interns, suppliers, competitors, industry colleagues, clients, ex-clients, and maybe even a few future clients. While intended by the presenters as advice for agency leaders, their applicability to all marketing constituents will hopefully be apparent.

I debated long and hard whether I should attribute these ideas to their contributors and decided I would. However given certain legal trouble I am facing (just kidding), I do offer the following caveats.
1. If I misquoted you as a contributor, please forgive me, advise me, and correct me. In that order.
2. If you didn’t want your comments publicly broadcast – it’s too late for that.
3. If you wish to add to your comments, then please fill your boots and comment away.

I was mentioning to a friend the other day how I get so many comments on my blog directly by email, text, etc. Selfishly, nothing gets me more excited when I receive a WordPress notice of a comment to moderate. Yes I love having comments. Check back to my Donald Sterling blog. I even approve comments when people take a swipe at me.

Excuse the mindless segue about comments. Just don’t ignore it.

Okay here goes my version of the Mirren Mashup. Remember speakers, these aren’t direct quotes….just me paraphrasing and in some cases not so loosely interpreting.

Hiring Tip from David C. Baker of ReCourses:
If you couldn’t imagine yourself surviving a nine-hour car ride with the candidate, don’t hire them.

Hiring Tip from Alex Bogusky, FearLess Cottage:
Obnoxious people need not apply.

Client Loyalty Regret from Bogusky:
Dumping Mini for VW (while at Crispin Porter + Bogusky)…will haunt me for a lifetime.

Tim Sullivan of Sales Performance International on Agency Pitches:
The majority of agency pitches do not provide a value proposition to the prospect. What is the transactional value? What is the collaboration value? What is the financial value?

Lead Generation Advice from Peter Caputa of HubSpot:
Utilize multiple landing pages to generate more leads for your inbound programs.

WONGDOODY’s Ben Wiener various tips for Agencies:
Don’t wait for the client to ask before you bring them ideas… Have the balls to say no… Don’t forget who you are… My worst day in Advertising is a better day at the office than my wife’s best (who is a lawyer)… Killed doesn’t mean dead… Pitch less.

Mark Harrison on Mirren:
Pitch less was a big theme of the conference. I wonder how clients feel about that?

Sullivan on 2nd Place Finishers in Pitches:
Finishing second is finishing last. The true second place finisher is the first agency to withdraw from the pitch. It’s a poker analogy. When you fold, you cut your losses.

Future of Advertising Comment from Pete Stein, Razorfish:
Less Campaigns and more Real Time Marketing.

Sarah Hofstetter, 360i on Social Strategy:
Develop a database/relationship with the top 10,000 (yes 10,000) online influencers.

Hofstetter on consumers:
They are human beings.

Hoftstetter on the Oreo Super Bowl Moment:
That wasn’t a fluke. It was a case of a brand understanding its DNA and jumping on a moment.

DDB Worldwide’s Mark O’Brien on client-agency fit:
We are a great agency for a client that has tons of ongoing work that needs to be outputted with efficiency. If you’re doing one spot a year, we may not be the right shop for you.

O’Brien on small agencies:
You have advantages over big agencies. Use them.

Mark Harrison on speaking at Mirren:
I would love to speak next year. (Think this will work?!)

Hofstetter on clients assigning agencies based on marketing channels:
You are better off assigning different parts of the marketing ecosystem and having an agency attack that in an integrated manner.

Laura Maness of Havas on Brainstorming:
You need to transition people into the room. They need to be able to switch from their current distractions to the task at hand. Interview them 2-3 days prior to get the juices flowing. Do Projective Exercises when they are in the room to create moments of reflection. Most of all ensure discipline in the brainstorming process.

Values Redefined by Bogusky:
Your values don’t have to be nice values, just have some.

Client Admiration Comment by Edward Cotton of Butler, Shine, Stern & Partners:
Ugly clients can be great for an agency…. You don’t have to have a BEER client on your roster.

Cotton on Being Persistent:
Just because a client turns you down, doesn’t mean you should stop pursuing them. The Saatchi brothers built an empire on not taking NO for an answer.

Anonymous:
We had a private investigator on retainer to get us scoops on prospective clients for pitches.

Hopefully my clients feel I wasn’t in the Big Apple trying to cheat on them, but rather working hard to make my agency a better contributor to their business.

This is where I make a kissy face.

McRib Fries the Tomato!

I love the fact that Mark McMorris has become the most followed athlete of the 2014 Olympic Winter Games.

He has now triumphed over Shaun White, aka the former Red Tomato, on both the slopes and the internet. Yesterday he was declared the most followed athlete as his broken rib medal-winning performance, combined with his made-in-Saskatchewan good looks, have proven too much for the once untouchable White. You may recall that White withdrew from the snowboard slopestyle event, declaring the course unsafe. McMorris, already suffering from a broken rib, took on the course and safely triumphed.

So now what for McMorris? It would seem the sky is the limit. No pun intended.

He could easily follow his dad into politics and become a provincial MLA….

He could sign with McDonald’s and do McRib commercials until he reaches old age….

He could start dating one of the teenaged groupies who brought him Timbits to his Toronto media interviews this weekend…. (Were they groupies or Tim Hortons marketing staff?)

He could apply for a trademark ruling on whether he or the Grey Cup champs are truly the best “riders” from Saskatchewan….

He could accept the honorary jersey I’m sure the Roughriders will bestow upon him at their home opener….

He should make sure he gets royalties from that same jersey as the Riders would sell your grandma’s green socks if they can make a buck from it….

He could ride off into the sunset, steering his BMW X5 through the prairie glow….

He best get ready for a wild trip.

TrojanOne is For Sale

No, just kidding. But who can blame any of my agency-owning peers for some wishful thinking of selling our businesses this week after witnessing the IMG sale?

In less than 10 years after being sold for $ 750 million to Forstmann Little by the estate of the late great Mark McCormack, IMG is now being sold for more than three times that…$2.4 billion to William Morris Endeavour. These two transactions reflect the brilliance of two men. Mark McCormack, who founded IMG in 1960, effectively invented the agency business model for sports and sponsorship marketing. The second genius in our saga is Ted Forstmann, who, according to the script written by industry pundits, went from a reviled investment banker criticized for gutting IMG…to a man who clearly knew what he was doing!!!

IMG has incredible assets in the properties they own and the rights they broker. Now we know they aren’t just incredible; they are pretty valuable. Worth billions.

So how much would you give me for TrojanOne? What assets do I have? You probably don’t see media rights to international properties or ownership of fashion shows or marketing relationships with star athletes on my balance sheet. But look a little further.

What I do have is the most dedicated and talented team of people you would ever want to be associated with, who proved to me once again in 2013 that they will do whatever it takes to get our clients promoted. They push the boundaries of creativity with Twitter-activated vending machines, keeping a relentless focus on clients’ business objectives, generating thousands of leads for a Grey Cup sponsor, or ensuring our field staff are motivated and equipped to travel the country and endure the demands of a grueling experiential tour schedule.

I have witnessed my team spend all night rebuilding bike racks at an international sports event; held my breath while they created from scratch, in less than 24 hours, a mobile payment system for an event registration venue that threw us a curve; and tried to support them relentlessly during six emergency conference calls on a weekend when a music property went astray.

Most people in life never get to work in area they love. The passion my people have for their work is amazing and I love them for it. That’s why TrojanOne will be accepting bids today starting at Infinity!

Fan-tastic

Over the past couple of years, the industry volunteers who drive the Sponsorship Marketing Council of Canada have been working their fannies off to build an organization that is more relevant, valuable, and attractive to the marketing community. This morning proved they have achieved their lofty ambitions.

Every couple of months the SMCC holds breakfast forums in Toronto. In past years they have been hit and miss. Some have had great content, with poor attendance. Others have been attended en masse, only to showcase disappointing content. Finally the light went on and made enough people at the SMCC executive table realize that poorly orchestrated events were more than bad events. They were actually reflecting poorly on the entire sponsorship marketing industry. How can you sell the C-suite on the ROI of sponsorship marketing when our own industry events have zero ROI?

Flash forward to 2013 and you now have all-star panels such as this morning’s featuring my pal Don Mayo of IMI, Jacquie Ryan of Scotia, Nathalie Cook from TSN, Iain Chalmers of Diageo, Alan Dark of CBC and Kyle McMann from the NHL. Today’s 8:00 AM seminar was held in Real Sports, which was great except I had never seen the place sober before. (Bummed that none of the usual waitresses were working either, but I did recognize a couple of their moms serving coffee.)

The topic of conversation was “The Elusive Fan,” with the NHL and its partner programs utilized to illustrate the theory that Fan Value is the key for sponsorship ROI for all parties: sponsor, property, and media rights holder. It’s a sound theory that extends beyond the NHL case study, although hockey is a perfect lesson for us all.

More important than the topic is the effort of the SMCC execs and the commitment of the speakers to ensure that the sponsorship marketing industry in Canada grows, flourishes, and is duly recognized for its impact on business success. That’s ROI for all of us!

Hey SMCC, you have won over this elusive fan.

Unity

I almost blew it.

A friend suggested I watch a video of a young man’s TedEx talk. Told me the presenter should be our feature keynote at the Canadian Sponsorship Forum.

Don’t know why, but I had little interest. Maybe it was because all I heard, saw, interpreted was that the speaker was a break dancer.

Thankfully someone on my team watched the video. I should say someones. It spread quickly among a few key influencers. They pulled me by the ear and I watched. Hmm. Me be wrong. Let’s invite him to speak. I didn’t slot him as our closing keynote. Cause I was still being stupid. But he got a prime speaking slot.

He didn’t speak at CSF. He wove magic. He cast a spell. He left me in a trance.

But don’t be fooled. Doing an awesome speech doesn’t mean you’re talented at anything but speaking. But he did do it while breaking, at times elevated on just one arm, at other times hosting fellow dancers on the stage. But, but, but…was he authentic?

Last weekend the trial was held. I got a chance to see the same speaker in action and attend his organization’s marquee event. The Unity Festival.

Bottom line. This man is what he says he is. His project does what it says it does.

The charity is UNITY. Its mission is fostering success in youth through avenues they entrust: music, dance, art.

The messiah is Michael Prosserman. Aka Bboy Piecez.

He is the founder, leader, and inspiration of Unity. Seeing him in action, seeing the talent he curated, the audience he attracted, the engagement with young and old alike. I now knew. He is what he says.

Don’t make my mistake and ignore him. Because Mike Prosserman is going to change our country.

Hats off to the Stampede!

I have an ache inside me today that you may not understand.

It’s an emptiness. A longing. A pining for something beloved.

Yes world, it’s the first weekend of July and I am not going to make it to the 2013 Calgary Stampede. It’s not news the Stampede is my favourite event of the year. It’s also not news that whether I had ten days of intense work or a one-day site check, I regularly made the event a key part of my travel calendar. And when work wouldn’t comply, I made it the destination for my buddy’s birthday trip.

Once the Stampede gets inside you it never escapes. You don’t want it to. The Stampede is civic pride, prairie skies, welcoming strangers, limitless parties, living heritage, and unparalleled volunteers.

It’s an event where experiential marketers relish the experiences they can create. Where networking is supercharged. Where sponsorship truly is sponsorship.

Authenticity is a cliche, except when it’s spelt Calgary Stampede.

Ironically I had reconciled myself to not going when I made the call a month ago. But then calamity struck. The floods. The damage. The turmoil. Yet as the waters subsided, stories arose from my friends in the West of a community rallying together.

The anticipation for this salvaged Stampede may ironically match that of the milestone 100th anniversary edition of 2012. So while I can’t be there to raise a toast to the perseverance of the hundreds of men and women who ensured this year’s event will happen, I can issue an electronic salute to them.

In true Stampede spirit, a white hat for all of them!

Building Community

Yes this blog title matches the theme of the 2013 Canadian Sponsorship Forum. But no, this isn’t an advertisement to attend. Not today anyway.

Today these two words summarize for me some reflections I am having.

The first reflection is of Jane Knox and Eamonn O’Loghlin. This week at the 2013 Sponsorship Marketing Council of Canada Conference we are honouring Jane and Eamonn. Both were people I did business with. Both attended numerous Canadian Sponsorship Forum events. Both became friends of mine, I hope. Both were community builders. Both departed us much too early in the past two years.

Jane was a stalwart in the sponsorship community through her work at CBCF and Sick Kids. She was active as a marketer, volunteer, and champion. Eamonn led sponsorship at the CNE for years, all the while championing all causes Irish in Canada.

We invited their families to the conference this week, so our industry could say thanks. Both individuals make me realize why I love the Canadian sponsorship community.

The second reflection is from Coca-Cola’s presentation at the conference. While the presentation focused on their partnership with WWF Canada, the key for me was their rationale for this type of activity. The Coke presenter eloquently stated that when you Build Community you Build Business.

Building Community isn’t just about building business. Take Paralympic Champion Michelle Stillwell, who has decided to trade her Team Canada uniform for a campaign outfit as she runs for the Liberals in Parksville on Vancouver Island. I don’t really know Michelle, but she partnered with one of our clients last year. What struck me about her was that she was so genuine in determining whether she would work with our client. The money they offered didn’t matter. The exposure they offered also didn’t matter. What mattered was how our client was contributing to society.

Makes me believe that as a politician she will be truly more interested in her riding, in her community, than her potential personal rise to the top. If I was eligible to vote for Michelle, I would. Twice!

Leading from the Front

How do I summarize a week where it seemed every waking moment was filled with inspiration kicking me in the butt?

Some of the motivation was formally delivered. I witnessed a riveting speech delivered by General Rick Hillier at the Canadian Sport Tourism Alliance Sport Events Congress. His central message about inspiring others and inspiring yourself revealed that his approach to motivating troops abroad was grounded in ensuring they stayed connected to being Canadian – a sip of Tim Horton’s coffee, a Christmas dinner made by a CO, a visit from the Stanley Cup.

Some of it arrived unexpectedly but in formal settings. In a meeting at Rideau Hall, I was enraptured to hear Bernard Shinder talk about how the event we now call Canada Day was created in the 1970’s by a group of well-connected Ottawa business leaders. Canada Day in Ottawa is a must do event for every Canadian, but in its early days was held away from the shadow of Parliament Hill, as the government feared it may flop!

Some out of the blue. An impromptu offer for a ride from the above Rideau Hall confab, found me being chauffeured by none other than General Walter Natynczyk and hearing about his three children, all proudly serving in our armed forces around the world. How energizing the words of a proud father were, discussing the love his offspring have for serving their country.

Some grew organically. Specifically from Charmaine Crooks, Debbi Wilkes, and Loreen Barnett participating in a Women of Influence panel, moderated by the non-influential male known as MH3, also at the CSTA event. Their voices combined to form a chorus of motivation and insights for women pursuing a career in sports marketing. To quote Debbi Wilkes, “Don’t let anybody else write the script for YOUR life!”

Some were ensnared in the jaws of defeat. Unfortunately at the hands of the US Women’s hockey team who upended Team Canada, in the gold medal world championship game, with their superior skills and sizzling skating. But defeat can be a powerful motivator and all of us should emotionally team up with our women for revenge in Sochi.

I misled you. This wasn’t even an entire week. It was actually only three days. And it wasn’t a butt kicking. No – it was more of a motivational stampede to catch up to those leading from the front!

 

 

Co-Branding by Tiger & Lindsey

I had barely finished my recent issue of Sports Illustrated, where Lindsey Vonn denies any romantic involvement with Tiger Woods, when suddenly the pair conduct simultaneous Facebook announcements confirming the opposite.

Before you get caught up speculating how athletic any offspring they may produce could be and certainly before you wonder as to who earns more endorsement money, today there are some more fundamental issues to deal with.

Category exclusivity.

Nike has Tiger.

Under Armour has Lindsey.

When they pose for a photo in branded gear is this somehow contradicting their duties. Are they inadvertently generating impressions for their sponsor’s competitors?

If Tiger starts wearing Red Bull hats do the marketing folks at Fuse Science lose their wings?

If Lindsey refuses to fly NetJets, will their stock crash? Hey wait a minute, doesn’t Tiger own his own jet? Why does he have a fractional aircraft sponsor?

Consider what we know. The pair released four posed, professional, sunny studio photos, featuring their super human athletic frames, to thwart paparazzi from profiting off disclosing their relationship. These photos spun through the digital universe almost as quickly as the stories of Tiger’s philandering did a few years ago. Did they really need to be on the cover of my daily newspaper. In Canada? Two divorced American megastars with (deservedly?) out-sized egos dominating my daily circular.

Yes it’s that big of a story. Neither leaves anything to chance. So imagine the reaction of their agents when each arrived on the “set” adorned in their sponsor’s logos. The swoosh v. the UA. These are not friendly rivals. Bitter is too subtle.

For the first time in sports marketing history the two logos co-existed in a marketing campaign. Harsh? No. That is what this announcement was. Two control freaks attempting to control our interpretation of their relationship. This is marketing. This communications management. Nothing is left to chance.

So I wish them well. They will have detractors. They will have critics. They will have doubters. But if they want to, they will probably succeed beyond our wildest imagination. They have that type of will power.

What needs to be determined is whether they will have any more co-branded adverts. Me thinks not!

 

 

 

An Open Letter to All 2012 Canadian Sponsorship Forum Delegates

I want to thank you for joining us in Montréal last week.

It was fun.
Thank you for honouring Marc Kielburger with the five-minute standing ovation that he so richly deserved. I know many of you were moved to tears by his presentation about the work that Me to We and Free The Children perform.

Your enthusiasm for all of the speakers was remarkable. Whether it be learning how to reach youth in
Québec through the wisdom of Danick Archambault of Astral TVPlus or how to touch the hearts of consumers through the passion of Nancy Marcus of Kruger Products or understanding how to do more with less via Michelle (sister of Olympian hoopster Kim Smith) and her teammate Louise Della Fortuna of Energizer.

Continue reading “An Open Letter to All 2012 Canadian Sponsorship Forum Delegates”